Next Level Training for the Travel Industry
Consistently high quality guest experiences and customer service are critical to the success of any sized travel provider and vacancies in frontline teams can cause gaps in service and quality that will negatively impact the business. hospit-Ai-lity is a new training tool designed to eliminate potential service gaps by deploying hospitality new hires faster than with traditional training methods. The current labor situation in travel is not business friendly and vacancies in guest service facing departments can be detrimental to travel businesses. hospit-Ai-lity is an advanced training platform that uses AI functionality to train in real time and in the field, positioning the new hire to contribute from DAY ONE
hospit-Ai-lity can deliver key benefits to individuals working in the travel industry such as:
- Trains new hires on fundamental and core customer interaction skills
- Deploys brand and job specific processes and skills
- Provides ongoing, real time support during onboarding and transitioning
- Uses plain language inputs, increasing new hire engagement
- Increases individual confidence with clear guidance and tasks
- Elevates worker experience through ongoing development and support
Travel is a fast paced industry and travel businesses need fast paced solutions to get new hires trained, ready and contributing to frontline productivity and performance. hospit-Ai-lity is an advanced solution that delivers the needed training and skills to get those new hires working and contributing from DAY ONE.
Travel businesses depend on their frontline teams to deliver exceptional guest experiences and maintain efficient operations of the facility and services. When it comes to gaps in quality and service, travel providers can quickly feel negative impacts in their bottom line in this highly preferential and reputation based business. Pandemic and post-pandemic hiring in the travel industry has been difficult and many sectors are experiencing staff shortages which may cap potential business. When quality candidates are found, getting them working right away is beneficial to the travel business, eliminating any potential gaps in service and quality.
hospit-Ai-lity helps travel businesses do better by:
- Delivering essential skills to new hires and getting them working in their position faster than traditional training methods
- Decreases expensive turnover by elevating the new hire’s experiences during the first few weeks of their careers
- Eliminates service gaps by deploying the new hire on DAY ONE
- Reduces training costs by readying the new hire faster and delivering content digitally
- Increases individual motivation and productivity through consistent support and development
Training and development has always been a costly endeavour for travel business but hospit-Ai-lity’s advanced functionality provides an all-in-one training tool that works with the individual from DAY ONE and continues to support them through their career with the travel business. Travel businesses can realize improved bottom lines through training cost savings, higher efficiency and productivity as well as increased skill sets and accuracy.
Next Level Benefits for Travel Businesses
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